FAQ

Have Questions?

We’re here to help. Below are some of the most common questions we get about our services. If you don’t find what you’re looking for, feel free to contact us.

What areas do you cover?

We are based in Canning Town, London and provide services across Greater London and the wider UK. Whether you manage one site or multiple locations, we can support your needs nationwide.

Do you offer out-of-hours or emergency services?

Yes. We offer 24/7 support and rapid response for security, cleaning, and urgent facilities maintenance needs — including weekends and bank holidays.

Can you tailor services to our building’s requirements?

Absolutely. All of our packages are customisable. Whether you’re managing a residential block, retail unit, or warehouse, we create solutions that suit your budget, hours of operation, and compliance needs.

Are your staff trained and insured?

Yes. All BrookVision personnel are fully trained, insured, and, where required, licensed (e.g. SIA for security staff). We take health, safety, and professionalism seriously.

What types of clients do you work with?

We work with a wide range of clients including residential property managers, housing associations, commercial landlords, offices, retail units, industrial estates, and serviced accommodation providers. Whether you’re managing a single site or a large portfolio, we’re equipped to support you.

How do I request a quote or site visit?

You can fill out our contact form, email us at info@brookvisionservices.com, or call us directly. A member of our team will schedule a free, no-obligation site visit at a time that suits you.

Request a Quote Today

Reach Us

Email:

info@brookvisionservices.com

Phone:

07300878299

Office Hours:

9am – 6pm Mon-Fri

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